Quality-of-Work-Life Survey
The Quality-of-Work-Life Survey is a standardized survey that have been administered at many colleges and universities in the U.S. and other countries to assess the level of quality of work life.
The Theoretical Model
The Quality-of-Work-Life measure is essentially based on need hierarchy theory, a theory widely accepted in social/personality psychology, industrial/organizational psychology, management, as well as quality-of-life studies. The measure is designed to assess the extent to which the organization is perceived to meet the needs of an employee. Seven major needs are captured in the quality-of-work-life survey, each having several dimensions.
DESCRIPTION
Quality-of-Work-Life Survey
A standard quality-of-work-life survey is separated into six major sections.
I. QUALITY OF WORK LIFE
health and safety needs, economic and family needs, social needs, esteem needs, actualization needs, knowledge needs, aethetics needs
II. JOB SATISFACTION
job satisfaction
III. SATISFACTION IN NON-WORK DOMAINS
family, leisure, finances, health, education, social life, neighborhood life, community life, spiritual life, environment, housing, culture, social status
IV. ORGANIZATIONAL COMMITMENT
effort, loyalty, organizational values, inspiration
V. LIFE SATISFACTION
life in general
VI. DEMOGRAPHICS
age, gender, marital status, full-time vs. part-time employment
DESCRIPTION
Quality-of-Work-Life Report
All quality-of-work-life reports share a common structure.
COVER PAGE
A title page with applicant contact information and MIQOLS contact information.
EXECUTIVE SUMMARY
The entire content of the report is summarized here.
THEORY AND MODEL
The theoretical model underlying the QWL Survey is described here and the theoretical constructs are clearly defined. The research supporting the QWL model is also discussed in this section.
DESCRIPTION OF THE SURVEY
This section contains a description of the constructs with corresponding survey items.
SAMPLING AND DATA COLLECTION
This part of the report describes the call issued to employees to participate in the QWL Survey, the deadline imposed, any incentives used to encourage employee participation, the survey link, the number of employees who actually participated in the survey, the total number of employees contacted, and the response rate. The response rate of the client organization is compared to past response rates of other organizations.
SURVEY RESULTS
This section of the report provides descriptive statistics related to each survey item with figures (e.g., bar charts) against the norm. The norm is calculated based on the average of all past surveys that have been administered through MIQOLS.
DISCUSSION AND RECOMMENDATIONS
The survey results are then summarized and interpreted in this section. As such, specific strengths and weaknesses are identified. The client organization is then encouraged to bolster their strengths and correct weaknesses.
REFERENCES
Exact references of corresponding text citations are fleshed out in this section.
APPENDICES
Extra detailed information related to any aspect of the report is placed in this section.