Quality of Work Life

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Quality-of-Work-Life Survey

The Quality-of-Work-Life Survey is a standardized survey that have been administered at many colleges and universities in the U.S. and other countries to assess the level of quality of work life.

The Theoretical Model

The Quality-of-Work-Life measure is essentially based on need hierarchy theory, a theory widely accepted in social/personality psychology, industrial/organizational psychology, management, as well as quality-of-life studies. The measure is designed to assess the extent to which the organization is perceived to meet the needs of an employee. Seven major needs are captured in the quality-of-work-life survey, each having several dimensions.

DESCRIPTION

Quality-of-Work-Life Survey

A standard quality-of-work-life survey is separated into six major sections.

I. QUALITY OF WORK LIFE

health and safety needs, economic and family needs, social needs, esteem needs, actualization needs, knowledge needs, aethetics needs

II. JOB SATISFACTION

job satisfaction

III. SATISFACTION IN NON-WORK DOMAINS

family, leisure, finances, health, education, social life, neighborhood life, community life, spiritual life, environment, housing, culture, social status

IV. ORGANIZATIONAL COMMITMENT

effort, loyalty, organizational values, inspiration

V. LIFE SATISFACTION

life in general

VI. DEMOGRAPHICS

age, gender, marital status, full-time vs. part-time employment

DESCRIPTION

Quality-of-Work-Life Report

All quality-of-work-life reports share a common structure.

COVER PAGE

A title page with applicant contact information and MIQOLS contact information.

EXECUTIVE SUMMARY

The entire content of the report is summarized here.

THEORY AND MODEL

The theoretical model underlying the QWL Survey is described here and the theoretical constructs are clearly defined. The research supporting the QWL model is also discussed in this section.

DESCRIPTION OF THE SURVEY

This section contains a description of the constructs with corresponding survey items.

SAMPLING AND DATA COLLECTION

This part of the report describes the call issued to employees to participate in the QWL Survey, the deadline imposed, any incentives used to encourage employee participation, the survey link, the number of employees who actually participated in the survey, the total number of employees contacted, and the response rate. The response rate of the client organization is compared to past response rates of other organizations.

SURVEY RESULTS

This section of the report provides descriptive statistics related to each survey item with figures (e.g., bar charts) against the norm. The norm is calculated based on the average of all past surveys that have been administered through MIQOLS.

DISCUSSION AND RECOMMENDATIONS

The survey results are then summarized and interpreted in this section. As such, specific strengths and weaknesses are identified. The client organization is then encouraged to bolster their strengths and correct weaknesses.

REFERENCES

Exact references of corresponding text citations are fleshed out in this section.

APPENDICES

Extra detailed information related to any aspect of the report is placed in this section.

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